Director Program Management

JOB SUMMARY

This role is responsible for leading a team of project and program managers to plan, coordinate, and execute cross-functional programs that support strategic goals across product development, clinical operations, IT, regulatory/compliance, and more. The ideal candidate brings deep experience in managing complex cross-functional initiatives utilizing standard program management tools and discipline, deep experience in regulated laboratory environments, strong leadership, and a proven ability to deliver results in fast-paced, matrixed organizations.

KEY RESPONSIBILITIES

• Lead the planning, execution, and delivery of strategic initiatives across multiple workstreams (e.g., revenue cycle management, product development, laboratory improvements, digital platforms).
• Mature PMO organization capabilities and institute best practices, tools, and discipline.
• Partner with cross-functional leaders in Product, Clinical, Lab Operations, Informatics, Software Engineering, Regulatory, and Quality to define objectives, priorities, and success metrics.
• Drive program governance through development of KPIs, timelines, milestones, budgets, and reporting structures; monitor progress and adjust as needed.
• Facilitate steering committee and stakeholder meetings, providing clear status updates, risk assessments, and decision requests.
• Report program progress to executive leadership, including the CEO, through structured updates, dashboards, and strategic reviews.
• Proactively identify, assess, and mitigate risks; escalate issues to maintain project timelines and objectives.
• Manage dependencies and resource allocation across teams to ensure alignment with organizational priorities.
• Ensure compliance with healthcare regulations (e.g., CLIA, CAP, HIPAA, Part 11) throughout the program lifecycle.
• Conduct post-implementation reviews and incorporate lessons learned into future initiatives.
• Provide guidance, mentorship, and leadership to projec