Director of Operations

Location

Remote but must reside in Miami-Dade County, Florida Position Type: Full-Time Reports To: Managing Director

Position Overview

Groundswell Meetings & Management, LLC is seeking a highly motivated, organized, and relationship-driven Director of Operations to support the day-to-day management and growth of professional medical associations in South Florida.

This position plays a key role in association operations, community engagement, sponsorship development, membership relations, and event planning. The ideal candidate is a proactive professional who enjoys building relationships, representing nonprofit organizations in the community, and managing multiple priorities in a fast-paced environment.

The Director of Operations will work closely with and report directly to the Managing Director to ensure the successful execution of association initiatives, programs, and events.

Candidates must reside in Miami-Dade County and be available to attend meetings, events, and community activities throughout South Florida which may be after normal working hours.

Key Responsibilities

Association Operations & Administration

• Support the Managing Director in overseeing the daily operations and administrative functions of assigned associations.
• Assist with implementing organizational initiatives, strategic priorities, and programs.
• Coordinate communications with association leadership, board members, committees, and other stakeholders.
• Assist with preparing meeting agendas, reports, presentations, and other administrative materials.
• Maintain accurate membership records, organizational documents, and operational information.
• Respond to member inquiries and provide exceptional customer service.
• Monitor ongoing projects, deadlines, and deliverables to ensure timely completion.

Community Engagement & Relationship Development

• Serve as a visible and engaged representative of the associations throughout the South Florida medical community.
• Develop and maintain strong relationships with physicians, healthcare organizations, hospitals, medical practices, and community partners.
• Attend local meetings, networking opportunities, and community events to strengthen the associations' presence and visibility.
• Identify opportunities for partnerships, collaborations, and increased engagement within the healthcare community.
• Support membership recruitment and retention efforts through outreach and relationship building.

Sponsorship & Corporate Relations

• Actively identify, cultivate, and solicit prospective corporate sponsors and industry partners.
• Build and maintain relationships with existing sponsors to ensure strong engagement and satisfaction.
• Develop sponsorship opportunities, proposals, and partnership packages.
• Coordinate sponsorship fulfillment, including recognition, event participation, and other contractual benefits.
• Track sponsorship commitments, payments, and deliverables.
• Work with the Managing Director to identify opportunities for sponsorship growth and increased non-dues revenue.

Event Planning & Coordination

• Assist with planning, organizing, and executing association meetings, educational programs, networking events, and special events.
• Coordinate with venues, vendors, speakers, sponsors, and attendees.
• Support event logistics, including registration, communications, materials, and onsite coordination.
• Attend and provide onsite support for association events, including occasional evenings and weekends.
• Assist with event promotion, attendee engagement, and post-event follow-up.
• Work with the Managing Director to ensure events meet organizational objectives and provide a positive experience for members and sponsors.

Membership & Organizational Growth

• Support initiatives to recruit new members and improve member retention.
• Build relationships with existing and prospective members to encourage participation in association activities.
• Identify opportunities to increase member engagement and demonstrate the value of association membership.
• Collaborate with the Managing Director on strategies to strengthen the associations' presence and long-term sustainability.

Qualifications

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Experience in association management, nonprofit administration, business operations, event management, business development, or a related field.
• Experience in healthcare settings a plus.
• Strong interpersonal, communication, and relationship-building skills.
• Demonstrated ability to manage multiple projects, priorities, and deadlines.
• Excellent organizational skills and attention to detail.
• Ability to work independently while collaborating effectively with a broader management team.
• Must reside in Miami-Dade County, Florida.
• Reliable transportation and willingness to travel locally throughout Miami-Dade and Broward counties.
• Availability to attend occasional evening and weekend meetings and events.

Ideal Candidate

The successful candidate will be a personable, resourceful, and self-motivated professional who is comfortable representing nonprofit organizations in the community and developing meaningful professional relationships. This individual should be equally comfortable managing administrative responsibilities, meeting with prospective sponsors, engaging with physicians and healthcare leaders, and assisting with the execution of successful events.

The Director of Operations should demonstrate initiative, professionalism, sound judgment, and a commitment to delivering excellent service to association members and partners.

About Groundswell Meetings & Management

Groundswell Meetings & Management, LLC is a full-service association management company specializing in supporting professional medical societies. Our team provides comprehensive management services, including organizational administration, governance support, membership development, corporate relations, educational programming, event management, communications, and strategic planning.

We are committed to helping our client organizations grow, strengthen their communities, and advance their missions through exceptional management and personalized service.

Pay: From $70,000.00 per year

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: Remote