Director, People Technology

Job Description Transcarent is seeking a strategic, technically fluent, and highly collaborative Director, People Technology to lead our People Technology function.

This leader will own the operating model, roadmap, delivery, and performance of our People Technology ecosystem, ensuring our platforms, integrations, data, and workflows are stable, scalable, and aligned to business priorities. This role is accountable for turning People strategy and operational needs into well-run technology solutions that improve employee and manager experience, increase reliability, reduce manual work, and support the company as the function grows in scale and complexity.

This is not a traditional HRIS administration role. The Director, People Technology will lead the team that builds, runs, improves, and governs the People Technology portfolio, while partnering closely with the Architect on future-state design, integrations, data foundations, controls, and major decisions across the company in context of our people and knowledge.

The ideal candidate brings strong People Technology leadership with an AI background for reinventing work. Their approachesfollowa product mindset, demonstratedsound operational judgment, and the ability to lead through complexity, ambiguity, and change. This person knows how to create clarity, align teams around shared priorities, and ensure the function delivers consistency, partnership, and credibility.

What you will do

Lead the People Technology function

• Own the day-to-day and strategic leadership of the People Technology function across platform operations, roadmap execution, governance, service delivery, release management, issue resolution, and continuous improvement.
• Lead the transition from implementation mode to a durable, scalable operating model that can support business growth, evolving People priorities, and an expanding systems landscape with agentic business process coverage.
• Establish clear team goals, role