Director of Provider Success & Clinical Operations

Director of Provider Success & Clinical Operations

About Annie Aesthetic

Annie Aesthetic is one of the fastest-growing private equity-backed platforms in medical aesthetics and wellness. We acquire outstanding practices and accelerate their growth through proven operating systems, purpose-built technology, and a values-driven, performance-oriented culture. At the center of our model is a people-first partnership approach designed to help exceptional teams deliver extraordinary patient experiences.

We are hiring a Director of Provider Success & Clinical Operations to support and elevate providers across the Annie Aesthetic platform. This role will be responsible for helping providers ramp successfully, grow their clinical and consultative capabilities, improve performance against key KPIs, and feel connected to a broader Annie provider community.

This role is built for an operations leader with a clinical background who is energized by coaching, hungry to own outcomes, and ready to build scalable provider development systems as we grow. This role reports directly to the COO.

What You'll Own

*Provider Coaching & Development*

• Review provider-level data and KPIs to identify coaching and training opportunities. Translate data into clear, actionable development plans.
• Build personalized development plans based on experience level, performance data, and observed opportunities
• Coach providers across all Annie Aesthetic clinic locations

*Training Strategy & Coordination*

• Design and manage a scalable provider education and training process across the platform
• Partner with AST and clinic teams to ensure trainings support clinical excellence, practical application, and clinic performance through ongoing reinforcement, coaching, and measurement
• Ensure trainings are practical, tied to business goals, and followed by reinforcement, coaching, and measurement

*Provider Community & Best-Practice Shar