Director of Marketplaces

About Us

Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

About the Job

Own marketplaces as a strategic growth engine and standalone P&L portfolio — balancing revenue, profitability, brand

integrity, and long-term enterprise value across Amazon and emerging marketplaces (Faire and the platforms that

follow). You will anchor the playbook on Amazon — the largest and most mature platform — while building the

go-to-market strategy to launch and scale the next wave of marketplaces, US and international.

You will lead a full-stack marketplace operation — combining operational rigor, commercial strategy, retail media

expertise, and catalog management — to drive scalable, profitable growth. You bring deep, hands-on experience

running Amazon at scale for a high-growth DTC business — building the foundations and scaling beyond $100M

GMV — and the strategic range to extend that discipline across a multi-marketplace portfolio with FAIRE and beyond.

You will partner with Paid Media, Marketing, Ops, Merchandising, Finance, CX, Data & Insights, and

Performance-Led Creative to ensure marketplaces not only grow but operate efficiently, strengthen the brand as

standalone platforms, and create halo effect into DTC and other channels.

Responsibilities

Portfolio P&L & Strategy

• Own marketplace GMV, contribution margin, and profitability across the portfolio, managing both revenue and cost levers; partner with Finance to control P&L for marketplaces as standalone platforms and as incremental revenue channels.
• Anchor the portfolio on Amazon — defining 1P vs. 3P strategy, FBA/FBM/AWD mix, and pricing architecture — while prioritizing, sequencing, and launching