Director, Consumer Compliance

Powering the next generation of global finance

About Us

Founded in 2018, Bakkt, Inc. is a regulated financial technology company building infrastructure for the future of finance. Bakkt's platform serves financial institutions, fintechs, and consumer finance products — providing the compliance, security, and scale required to deliver trusted financial services at a global level. Through its core business pillars, Bakkt powers institutional-grade trading capabilities, AI-enabled programmable finance, and cross-border payment infrastructure.

### The Opportunity

As the Director of Consumer Banking & Regulatory Compliance, you will join our Second Line of Defense (2LoD) to build, oversee, and scale the compliance framework for our Neobank rollout. Reporting directly to the Chief Compliance Officer, you will own the regulatory compliance strategy for our consumer banking products, manage partner bank governance, and support our cryptocurrency and brokerage operations.

Additionally, you will be instrumental in designing and overseeing our risk management and fraud prevention frameworks, ensuring safe, secure, and compliant payment operations across the platform. This is a high-impact, cross-functional role requiring deep expertise in US consumer protection regulations, partner bank relationships, and a forward-looking mindset to help scale our fintech and digital asset ecosystems domestically and globally.

### What You'll Do

#### Neobank & Consumer Banking Compliance

• Lead the Neobank Rollout: Own the compliance strategy and execution for the rollout of Bakkt's Neobank initiatives.
• Regulatory Oversight: Manage compliance policies and oversight for US consumer regulations, including UDAAP, Regulation E, and Regulation Z.
• Marketing & Advertising Reviews: Conduct comprehensive compliance reviews and approvals of marketing collateral, advertising, and user-facing communications.

#### **Partner Bank &