Director, Consumer Compliance

Powering the next generation of global finance

About Us

Bakkt (NYSE: BKKT) is a regulated financial technology company building a financial operating system for the AI and token economy.

Through Bakkt Markets, Bakkt Agent and Bakkt Global, the Company operates regulated infrastructure for trading, stablecoin settlement and cross-border payments; intelligence and distribution capabilities for financial products; and strategic access to differentiated assets and global markets. Bakkt serves financial institutions, fintechs and consumer brands seeking to deliver trusted financial services at scale.

The Opportunity

As the Director of Consumer & Regulatory Compliance, you will join our Second Line of Defense (2LoD) to build, oversee, and scale the compliance framework for our neobanking as a service rollout. Reporting directly to the Chief Compliance Officer, you will own the regulatory compliance strategy for our neobanking-as-a-service products, manage partner bank governance, and support our digital asset and brokerage operations.

Additionally, you will be instrumental in designing and overseeing our risk management and fraud prevention frameworks, ensuring safe, secure, and compliant payment operations across the platform. This is a high-impact, cross-functional role requiring deep expertise in US consumer protection regulations, partner bank relationships, and a forward-looking mindset to help scale our fintech and digital asset ecosystems domestically and globally.

What You'll Do

*Neobanking-as-a-Service Compliance*

• Lead the Rollout: Own the compliance strategy and execution for the rollout of Bakkt's neobanking-as-a-service initiatives.
• Regulatory Oversight: Manage compliance policies and oversight for US consumer regulations, including UDAAP, Regulation E, and Regulation Z.
• Marketing & Advertising Reviews: Conduct comprehensive compliance reviews and approvals of marketing collatera