VP, eDiscovery Legal Services

Overview

The Vice President, Legal Services reports to the SVP of E-Discovery and is instrumental in balancing high-quality delivery of Consilio’s service offerings with operational efficiency. Specifically, this position is responsible for productivity and utilization, development and resource management, supervision, quality assurance, and maintaining business routines across the Vertical. As a manager, the Vertical Vice President is expected to actively participate in management routines and provide subject matter expertise in applicable operational planning activities designed to meet the client requirements of the Vertical while maintaining a consistent product across Consilio. Responsibilities: * Productivity – Direct forecasting, resource allocation, and utilization across all projects within the vertical to ensure activities are appropriately and efficiently resourced. Through oversight of direct and indirect reports and shared services teams and tight focus on operating processes, provide consistent, high-quality service on all client matters. * Revenue Support – Manage relationships with clients, partners/vendors, and others with a focus on client satisfaction and long-term partnership. Collaborate with sales leadership to assist with pre- and post-sales support, including management and participation in client meetings, assisting in the design of client solutions, integration of new clients, and general sales support. Serve as subject matter expert for operating model and delivery goals/strategies and act as connector between business development efforts and operational effectiveness. * Employee Engagement – direct recruitment, onboarding, goal setting and performance management, career development, and engagement of a distributed team of employees for high performance and retention. Working with the broader team, identify and grow key talent, coach performance, and foster a culture of feedback, coaching, engagement, and talent d