Vice President, Transformation Services - Epic Optimization

Job Purpose

The Vice President, Transformation Services – Epic Optimization will lead the strategy, roadmap, and execution for optimizing our clients’ Epic electronic health record (EHR) platform to maximize operational, clinical, and financial performance. Partnering closely with client executives, revenue cycle leaders, and clinical stakeholders, this leader will translate business objectives into Epic build, workflow, and analytics improvements that drive measurable outcomes. The Vice President, Transformation Services – Epic Optimization will have a major impact on the ongoing partnership with clients by demonstrating deep Epic expertise, thought leadership in healthcare transformation, and the ability to deliver complex, cross-functional initiatives on time and on budget.

Duties & Responsibilities

• Foster a culture of accountability, transparency, and continuous improvement across the organization
• Define and own the Epic optimization and transformation strategy and multi-year roadmap in alignment with client business, clinical, revenue cycle and financial goals
• Lead cross-functional teams of Epic analysts, application coordinators, and consultants across modules such as Resolute, Grand Central, HB/PB, Prelude/RTE, Cadence, EpicCare, and MyChart
• Lead, mentor, and scale a high-performing, diverse team, fostering a culture of continuous development and accountability that aligns with long-term organizational goals
• Assess current-state Epic configuration and workflows to identify optimization opportunities that improve revenue yield, accelerate cash, reduce denials, improve productivity, and enhance the end-user and patient experience
• Oversee design, build, testing, and deployment of Epic enhancements, upgrades, and new module implementations in accordance with Epic and organizational best practices, ensuring solutions support defined transformation objectives and measurable outcomes
• Partner with revenue cycle leadershi