Vice President, Global Strategic Experiences and Executive Programs

locations Menlo Park (Flexible) Flexible Office | Durham, NC, USA Indianapolis, IN time type Full time posted on Posted 14 Days Ago job requisition id JR111607Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Vice President, Global Strategic Experiences and Executive Programs

Reports to

SVP, Demand Generation

Location

United States

Role Overview

Enterprise buying decisions and long-term customer relationships are shaped through high-impact, executive-level experiences that connect strategy, innovation, and measurable business outcomes. This role defines how global enterprise audiences engage with Genesys at critical moments that influence pipeline creation, revenue growth, and platform adoption. As Vice President, Global Strategic Experiences and Executive Programs, you own and scale a global portfolio of strategic events and executive engagement initiatives that elevate market position and strengthen relationships with senior decision-makers across priority accounts.

Operating at the intersection of Marketing, Sales, Customer Success, Product Marketing, Brand, and Executive Leadership, you drive alignment between event strategy and enterprise growth priorities. You bring together product innovation, thought leadership, customer storytelling, and go-to-market execution into unified experiences that resonate with C-suite audiences. At Genesys, we are transforming customer experience through AI-power