Head of Total Rewards Operations, U.S. & Canada

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Head of Total Rewards Operations – U.S. & Canada

Siemens Healthineers is seeking a Head of Total Rewards Operations – U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region.

This is a hands-on operational leadership role, responsible for service delivery, controls, and team performance—not strategy or program design. You will ensure accurate, compliant, and efficient execution across a complex, high-volume environment.

*Key Responsibilities*

Operational Leadership

• Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility
• Drive performance against SLAs, KPIs, and operational metrics
• Ensure consistent, accurate, and timely execution across all processes

Controls & Compliance

• Own SOPs, internal controls, and audit readiness
• Ensure compliance with U.S. and Canadian regulations, tax rules, and company policies
• Partner with Audit, Legal, and Finance on SOX controls and reviews
• Proactively identify and mitigate operational risk

Team Leadership

• Lead and develop a multi-functional operations team
• Provide guidance on complex cases and escalations
• Drive accountability, ownership, and performance standards

Systems & Process Improvement

• Partner with HRIS/IT on Workday, Dayforce, and system enhancements
• Drive process standardization, automation, and efficiency
• Manage operational calendars and workflows

Reporting & Financial Alignment

* Oversee **reporting, reconciliations, and