Director, Specialty Operations

Job Profile Summary

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This position will be responsible for Specialty Operations at OAPI. The position will report to the Executive Director, Channel Strategy and Fulfillment.

We are seeking a highly skilled and motivated Director of Specialty Operations to lead and oversee the operations for the launch of a new, ultra-orphan, specialty product. This role will be pivotal in building, optimizing, and managing all aspects of a highly integrated specialty operations model, while ensuring alignment with the product’s brand strategy. The Director will collaborate closely with cross-functional teams, including Brand Marketing and Access Strategy, Data & Analytics, Sales, Patient Access, Key Account Management, Medical Affairs, and Regulatory, to integrate pharmacy operations seamlessly into the broader product launch strategy.

Key Responsibilities

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Strategic Planning & Leadership

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* Lead the development and execution of operational strategies for the launch of a new specialty product which will include specialty distribution, hub capabilities and pharmacy services, ensuring alignment with overall business objectives and product goals.

* Develop a comprehensive specialty operations strategy, including processes for product distribution, buy-n-bill, dispensing, patient support programs, reimbursement, and logistics, to ensure a successful product launch.

* Act as the primary point of contact for all specialty model considerations during the launch phase, providing guidance to internal and external stakeholders.

* Support site-of-care coordination strategies that enable scalable therapy delivery, reimbursement readiness, and efficient operational execution.

* Lead operational planning related to medical benefit reimbursement, coding transitions, provider reimbursement readiness, and long-term reimbursement sustainability across ins