Director, Revenue Operations

About First Due

First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.

### Job Title: Director, Revenue Operations

Location

: Remote - US Only

Country

: United States

Department

: Revenue Operations

Reports To

: Chief Financial Officer

Position Type

: Full-Time

Salary

: $175,000

### Job Summary:

First Due is building the systems foundation that will power our next stage of growth, and we're looking for a Director, Revenue Operations to help maintain it. This role owns the architecture and long-term strategy for our core revenue systems stack — Salesforce, MonetizeNow (CPQ), NetSuite, and others.

You'll build a systems function that Sales, Finance, and Customer Success can rely on: real-time, trustworthy data; automated workflows; and a scalable model for public-sector and reseller procurement. You'll lead a growing team, set the technical roadmap for our revenue stack, and be a close strategic partner to the CFO and executive leadership as First Due expands.

### Key Responsibilities:

• Define and own the long-term architecture and roadmap for Salesforce, MonetizeNow (CPQ), and our broader revenue systems stack — designing for scale, not just fixing what's in front of you.
• Build a best-in-class quote-to-cash engine that lets Sales close deals faster and lets Finance trust the data the moment it lands, across CRM, CPQ, and ERP.
• Design the data governance model and automation standards that keep pipeline, quoting, and revenue data clean by default
• Create a scalable, repeatable systems framework for public-sector and reseller procurement that can flex as First Due adds new partners and products
• Build forward-looking pipeline and forecasting infrastructure — coverage models, bookings tracking, and