Director, Revenue Operations - REMOTE

Reflect Health is the evolution of S&S Health, a trusted independent third-party administrator founded in 1994 to meet the growing need for access, simplified connectivity, and benefits administration. Headquartered in Mason, OH, we have built a national presence serving employers, TPAs, health systems, and benefit consultants across all 50 states, with proprietary claims technology and level-funded and fully funded program offerings. We are seeking a Director, Revenue Operations to lead the systems, data, and processes that power Reflect Health's revenue engine. This role owns HubSpot as the platform of record for pipeline management, quoting and pricing, partner visibility, and marketing execution. This is a hands-on, build-and-own role for someone who wants to architect revenue operations infrastructure from the ground up and set the foundation for a future team.Systems HubSpot (Sales, Marketing, Service Hubs), Quotivity, Jira, Data Rails, Sage Intacct, Power BIResponsibilities* HubSpot Platform Ownership: Certified HubSpot administrator across Sales, Marketing, and Service Hubs; audit existing configuration (pipeline stages, dashboards, Pricebook) and build a scalable system of record * Quoting & Pricebook Integration: Own and extend quoting/pricebook through Quotivity, building on Pricebook to support multiple revenue types (PEPM, PMPM, savings-based, hybrid) and bundled TPA solutions * Book of Business & Client Health: Load and integrate inforce book-of-business data from internal and partner sources into HubSpot to establish whitespace analysis and client health scoring for growth and retention * Pipeline Reporting: Standardize reporting across multiple pipelines (new business, renewals/expansion, partner-sourced), including quote-to-close ratios, win/loss insights, and executive dashboards * Partner & Expansion Pipeline Visibility: Build dedicated partner-sourced pipelines segmented by relations