Director, Product Analytics & Insights

Job Description: Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.

Position Overview

We’re searching for a Director, Product Analytics and Insights to join our Product Operations team; establishing and leading our product analytics function from the ground up and shaping how product investment decisions are made across the business. Reporting to the VP of Product Operations, you will define the KPI framework, analytics strategy, instrumentation approach, and self-service capabilities that enable product managers and leaders to make data-driven decisions. Leveraging Pendo as the core analytics platform, you'll uncover user behavior, identify friction points, and deliver actionable insights that influence roadmap priorities and product outcomes. Working at the intersection of Product, Engineering, Data, and Go-to-Market teams, you'll serve as the owner of the product signal, connecting product performance to broader business results. This is a highly visible role with regular exposure to executive leadership and a unique opportunity to reimagine product analytics through the application of AI, helping transform not only what we build, but how we measure, learn, and innovate.

To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating bette