Director of Paid Media

ION is looking for a Director of Paid Media to own paid-media strategy and performance end-to-end across HIP and Neon Canvas: Google Ads (Search, Performance Max), Meta (Facebook/Instagram), and retargeting, for a portfolio of orthodontic and dental lead-generation partners. If you've led paid media at scale, unified two brands, and want a seat where you set the standard instead of following one, we want to talk.

This is not a hands-on-keyboard media buying role.

The best fit has already run a paid-media function at a similar-size agency, managing 500-plus client accounts, and has personally unified two brands or logos under one umbrella. You won't be building campaigns in the ad accounts; your Team Leads and their specialists own that. Your job is to lead the leaders, set the strategy, own the numbers, and keep HIP and Neon Canvas ahead of every competing agency.

As Director of Paid Media, you'll lead the paid-media Team Leads, unify HIP and Neon Canvas into a single operating standard, and own client retention, delivery margin, and function growth. You'll also own innovation for the seat: scouting new ad surfaces and formats, and driving AI enablement across the paid teams, in step with the Sr. Director of Operations on company-wide AI direction.

If you're a leader of leaders who thinks in playbooks, margin, and what's next, this role was built for you.

WHAT YOU'LL DO

• Set the paid-media strategy, playbook, and Google/Meta channel mix for HIP and Neon Canvas.
• Own KPI attainment (ROAS, CPL, CTR by vertical), pacing, and budget governance across both brands.
• Drive one set of standards, tooling, ad-ops processes, and QA across HIP and Neon Canvas.
• Own escalations, QBRs, and strategy for big partners and new-logo pursuits.
• Own the service line's P&L (revenue and margin), pricing and packaging, utilization and capacity, and growth and expansion.
• Run pre-sales scoping and support sales as the function's expert o