Behavioral Health Group
Director of Operations
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Job Description
Market Director of Operations
Coverage Area: S Alabama (Montgomery, Mobile, Grand Bay) and Georgia (Jackson, Albany, Tifton and Bremen)
Job Summary
The Market Director is a key operational leader responsible for the performance of a geographic network of BHG treatment centers. This role directly leads and develops Program Directors and, through those leaders, is accountable for the operational, clinical, financial, and team performance of each treatment center within the market.
This is an opportunity for an experienced multi-site healthcare leader who enjoys developing people, improving performance, solving complex operational challenges, and expanding access to high-quality patient care.
The Market Director is accountable for building a high-performing market that delivers exceptional patient care, operational excellence, strong leadership, and sustainable growth. The Market Director will also perform duties within the scope of their license or certification when applicable, as outlined in an addendum to this job description.
What You’ll Be Accountable For
As Market Director, you will
- Build high-performing leaders and create a culture of accountability.
- Deliver strong operational execution and financial performance.
- Ensure outstanding patient outcomes and timely access to care.
- Maintain regulatory excellence and operational integrity.
- Drive sustainable growth through referrals and community engagement.
Key Areas of Responsibility
Leadership Development
- Mentor, coach, and develop high-performing Program Directors and other market leaders.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Build an engaged, patient-centered culture across treatment centers.
- Strengthen team member retention and develop succession plans for key leadership roles.
- Identify and develop future leaders within the organization.
Clinical Excellence
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