Director of Implementation

About August Health

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At August Health, our mission is to empower the essential work of caring for our elders.

We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.

Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.

At August, we strive to live our values each day, in every interaction with our customers and with each other.

• Be responsible – leave things better than you found them
• Take ownership – be decisive and take action
• Be ambitious – build something great
• Keep an open mindset – communicate candidly and welcome new ideas
• Be humble – celebrate each others’ successes and learn from our mistakes
• Stay positive – assume best intent

About the Role

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As Director of Implementation, you will lead the team responsible for taking customers from signed contract through successful go-live—and for implementing new products, communities, acquisitions, and other expansions for customers already live on August Health.

This is both a leadership and builder role. You’ll be responsible for the people, strategy, processes, and systems behind how we implement August Health as we continue to scale. You'll develop a deep understanding of our customers and our entire platform, enabling you to coach the team, navigate our most complex implementations, identify opportunities to improve how we work, and partner closely with teams across August.

We’re looking for someone who is equally comfortable **leading a team, diving into the details,