Director, Global Commercial Systems Training & Onboarding

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Director, Global Commercial Systems Training & Onboarding is responsible for improving commercial productivity through effective onboarding, CRM adoption, sales-tool proficiency, and role-based capability development.

This role partners with global and regional commercial leaders to diagnose performance and adoption gaps, translate business priorities into practical enablement solutions, and help commercial employees apply systems, tools, processes, and data effectively in their daily work.

The Director owns the global commercial onboarding framework and leads training for CRM, forecasting, pipeline management, analytics, digital selling tools, and other commercial technologies. The role also develops scalable digital content and learning pathways within Seismic Learning.

Global Onboarding

• Own the global onboarding framework for customer-facing commercial employees and designated commercial-support roles.
• Develop role-based learning journeys, proficiency milestones, certifications, manager reinforcement tools, and field-readiness expectations.
• Partner with Human Resources, hiring managers, regional leaders, and subject-matter experts to deliver a consistent global onboarding experience.
• Improve new-hire readiness and reduce time to productivity through structured learning, practice, assessment, and reinforcement.

CRM and Commercial-Tools Enablement

• Lead global training for CRM, sales tools, dashboards, analytics platforms, account-planning tools, opportunity-management tools, and digital-selling solutions.
• Translate system functi