Director, CRM Insights

THE ROLE: Director, CRM Insights

LOCATION: Remote Opportunity

REPORTS TO: Vice President, AI & Insights

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Director, CRM Insights will redefine how Legends thinks about, builds, and uses its CRM capability — shifting the organization from a traditional, manually-entered front-end platform to an embedded, insights-driven data layer that connects seamlessly across the entirety of Legends' data and application ecosystem. This role owns both the current-state administration of the Legends corporate CRM (Salesforce.com) and the strategy to evolve beyond it: designing and leading the migration away from a tool people log into and enter data by hand, toward a connected data solution that surfaces revenue and pipeline insights automatically, wherever teams already work.

A successful candidate will be comfortable operating in both worlds at once — running day-to-day CRM administration an