Director Clinical Systems Engineering

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -------------------------------------------------------------------------------------------------------------------------------------------------------------------

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

*Day in the Life of a Director Clinical Systems Engineering* ================================================================

*Key Responsibilities:* ===========================

• Lead structured requirements elicitation with clinical, pharmacy, front office, revenue cycle, quality, and compliance stakeholders; facilitate workshops, workflow walkthroughs, and design sessions.
• Translate operational and clinical needs into clearly written functional and technical specifications that can be built, tested, and audited.
• Produce and maintain requirements artifacts, including current- and future-state workflow maps, user stories with acceptance criteria, config