DHS PROGRAM DIRECTOR 2 - 82228

Executive Service

DHS PROGRAM DIRECTOR 2

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### Department of Human Services

### Learning Development Pro Supp

### Nashville, TN

### Annual Salary: $68,436.00 - $88,788.00

### Closing Date: 11/16/2026

This is a remote position

Follow the link below for more information

https://www.tn.gov/content/dam/tn/human-services/documents/DHS_Program_Director2VRLD_Davidson_111626.pdf

Who We Are and What We Do

DHS Mission

Strengthen Tennessee by Strengthening Tennesseans

DHS Vision

To revolutionize the customer experience by growing capacity to reduce dependency.

DHS Values

• High Performance
• Collaboration
• Continuous Improvement
• A shared Vision
• Customer-Centered Solutions

Job Overview

This vacancy is within the Tennessee Department of Human Services (TDHS), Division of People Operations - Learning & Organizational Development (L&OD). The Rehabilitation Services Learning Director will manage all learning solutions for the employee population of the TDHS Division of Rehabilitation Services and develop innovative learning solutions based on current industry trends, emerging practices, and progressive technologies. The ideal candidate is an accomplished learning organization leader with knowledge and experience in Vocational Rehabilitation and proficiency in adult curriculum design, facilitation, project management, communication, and innovative solutions. This position reports directly to the DHS Talent Management Director and will supervise a team of learning facilitators.

Key Responsibilities

• Lead learning and development initiatives across the Rehabilitation Services Division, including onboarding, refresher, policy and procedure, technical, systems, and soft-skills training.
• Oversee training requests and partner with instructional design staff to create innovative learning solutions that improve employee performance and support strategic priorities.
• Use learner and stakeholder feedback, learning analytics, and industry trends to evaluate and continuously improve training programs.
• Consult with division leadership to anticipate workforce needs and align learning solutions with agency and division goals.
• Build team capacity through cross-training, workload management, coaching, and facilitation feedback

Minimum Qualifications

Bachelor's degree and six years of full-time professional work in one of the following: social/human services, education, and/or social services grant coordination.

Preferred Skills

• Master's degree preferred
• At least five years of professional experience in adult education, curriculum development, instructional design, training, or vocational rehabilitation.
• Practitioner-level knowledge of adult learning, instructional design, facilitation, and diverse learning methods.
• Demonstrated experience leading teams, managing projects, and balancing competing priorities.
• Strong relationship-building, communication, and collaboration skills across all levels of an organization.
• Leadership experience fostering performance excellence.
• Adaptability and sound judgment in a fast-paced environment with changing priorities.

*Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.*