Vice President - Enterprise Platforms

• Lead delivery and operations of Salesforce, ServiceNow, Icertis, Smartsheet, and Costpoint/Cognos platforms
• Ensure availability, reliability, performance, and SLA compliance across enterprise business systems
• Standardize enterprise workflows supporting customer engagement, contracts, finance, and service operations
• Align platform capabilities with Finance, Contracts, Operations, and Delivery business outcomes
• Drive integration across enterprise systems to enable end-to-end process automation and reporting visibility
• Establish governance controls ensuring compliance with enterprise policies and regulatory requirements
• Manage platform lifecycle activities including upgrades, enhancements, and vendor roadmap alignment
• Oversee vendor relationships across core enterprise SaaS and ERP ecosystems

Job-Specific Essential Duties and Responsibilities

• Lead delivery and operations of Salesforce, ServiceNow, Icertis, Smartsheet, and Costpoint/Cognos platforms.
• Ensure availability, reliability, performance, and SLA compliance across enterprise business systems.
• Standardize enterprise workflows supporting customer engagement, contracts, finance, and service operations.
• Align platform capabilities with Finance, Contracts, Operations, and Delivery business outcomes.
• Drive integration across enterprise systems to enable end-to-end process automation and reporting visibility.
• Establish governance controls ensuring compliance with enterprise policies and regulatory requirements.
• Manage platform lifecycle activities including upgrades, enhancements, and vendor roadmap alignment.
• Oversee vendor relationships across core enterprise SaaS and ERP ecosystems.

Job-Specific Minimum Requirements

• Bachelor's Degree. Additional years of relevant experience will be considered in lieu of degree.
• 15 years of progressive experience including leading enterprise-scale business platform environments including Salesforce and ServiceNow.
• Fami