ResultsCX
Vice President, Client Solutions - Utilities
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Job Description
Description
Vice President, Client Solutions - Utilities
Full Location
Remote - US
We are seeking an accomplished executive with extensive experience in Utilities outsourcing, driving growth, client value, and operational excellence. The Vice President, Client Solutions - Utilities develops and maintains successful and scalable relationships with C-level leaders that are with our existing Utilities partners. You will be accountable for creating strategies to achieve pipeline and revenue objectives with innovative and evolving business solutions. You will manage each opportunity to close using sales processes and offering expertise. The position will ensure both growth and satisfaction among existing Utilities client base.
What Will You Do
- Cultivate deep, value-based relationships with client stakeholders to identify opportunities, strategic motivators, buying processes, imperatives, and decision makers that result in profitable new business
- Create and manage consistent pipeline of potential opportunities across portfolio that targets voice, non-voice, and digital growth that aligns with personal annual sales targets
- Create and deliver meaningful proposals to clients that clearly demonstrate value solutioning that is relevant to their business needs
- Manage all strategic aspects of client relationships
- Communicate account strategies effectively to key internal stakeholders in each functional area
- Create value for our clients that generates a competitive advantage, cost savings, and/or new, profitable revenue stream
- Facilitate strategic sessions with clients, providing thought leadership to improve value proposition and position
- Build strong relationships and partner closely with internal operational colleagues to overcome challenges, resolve issues, and identify key improvements to enhance delivery
- Create strategic growth plans for portfolio clients that include revenue forecasts
- Lead the development and execut
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