Regional Account Director, New York

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!

Position Overview

The Regional Account Director (RAD) for Ceribell is a pivotal role responsible for spearheading the expansion and growth of Ceribell's hospital customer base in the designated region. In addition to driving the adoption of new products and technologies, the RAD will oversee and lead the Customer Account Management (CAM) team within the region. This role demands a strategic mindset, impeccable communication skills, and the ability to foster relationships across a diverse array of stakeholders.

The RAD must be located near a major airport, with a travel expectation greater than 50%

What You'll Do

• Product and Technology Introduction: Implement strategies to introduce new Ceribell products and technologies to existing customers.
• Expansion and Upgrades: Drive initiatives to expand departmental usage and facilitate upgrades within the existing hospital customer install base.
• New Account Launches: Collaborate with the team to ensure successful launches of new accounts by providing guidance and support.
• Customer Support: Be the primary point of contact for customers throughout their Ceribell journey, from purchase through integration and ongoing usage.
• Customer Relationship Development: Foster strong relationships with customers, gaining an in-depth understanding of their workflows a