Director, Product Operations

Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.

Job Summary

Specright has several key product initiatives that touch every aspect of the business. We're looking for a Director of Product Operations & Program Management to sit at the center of these product activities and ensure alignment across functions. This person will build the operational infrastructure including cross-functional program coordination, release management discipline, and executive-level customer engagement. This person will also work within the product and engineering organizations to help manage product releases and ensure timely and high quality product release delivery.

Responsibilities and Duties

Cross-functional launch coordination

• Own the end-to-end program plan for new product launches across product, engineering, sales, marketing, implementation, and support.
• Keep cross-functional teams aligned and delivering on their tracks and deliverables in a timely manner.
• Identify dependencies and blockers early, and drive resolution across teams that don't report to you.
• Help the org distinguish "need to have" from "nice to have" under time pressure and build the air cover needed to meet product and business commitments.

Release management & process ownership

• Establish and maintain standard operating procedures, communication rhythms, and documentation practices for product releases that scale across products and releases.
• Bring structure and oversight to release processes and build guardrails that reduce customer-impacting mistakes