Director of Warehouse Operations

Description

Director of Warehouse Operations - Remote

Travel: Approximately 50–70%

The Opportunity

A growing national organization seeks a Director of Warehouse Operations to lead and optimize its network of warehouses. This role will develop Managers, improve operational performance, and establish consistent standards across facilities.

A key priority is creating a scalable "Warehouse Blueprint”—a repeatable model for designing, staffing, equipping, launching, and managing new locations.

Key Responsibilities

• Lead multi-site operations, driving productivity, safety, quality, service, inventory accuracy, and cost control.
• Build and develop a high-performing leadership bench, including supervisors, managers, and succession plans.
• Oversee receiving, sorting, inspection, repair, inventory, fulfillment, and shipping.
• Align staffing, equipment, capacity, and inventory with customer demand; resolve bottlenecks and coordinate transfers between facilities.
• Standardize operating procedures, training, inventory controls, and management practices.
• Establish KPIs, conduct facility reviews, and report on operational and budget performance.
• Improve labor efficiency, throughput, equipment utilization, and lower costs where appropriate.
• Build the Warehouse Blueprint, covering facility layouts, workflows, staffing, equipment, technology, safety, and startup requirements.
• Partner cross-functionally with transportation, procurement, customer service, finance, IT, and facilities.
• Drive lean, Six Sigma, or other continuous-improvement programs that produce measurable efficiency gains.
• Strengthen ERP utilization, inventory controls, cycle counting, slotting, and process standardization

Qualifications

• Significant leadership experience in warehouse, depot, distribution, manufacturing, or industrial operations.
• Proven success managing multiple facilities and developing site-level managers.
• Strong knowledge of inventory management, material flow, staffing, logistics, and fulfillment.
• Experience implementing SOPs, KPIs, and accountability systems.
• Demonstrated results improving productivity, quality, service, and operating costs.
• Strong analytical, communication, and problem-solving skills with a hands-on leadership approach.
• Ability to travel approximately 50–70% across North America.

Preferred Experience

• Opening, integrating, relocating, or scaling facilities.
• Designing facility layouts, workflows, staffing models, or operating systems.
• Lean, Six Sigma, Kaizen, or similar continuous improvement methods.
• Bachelor’s degree in Supply Chain Management, Engineering, Operations Management, Business, or a related field.