Director of Software Development

About Karmak

Karmak is a 100% employee-owned software company that has helped keep the commercial transportation industry moving for more than 40 years. Our flagship platform, Karmak Fusion, powers the parts, service, accounting, and business operations of heavy-duty truck dealerships and transportation companies across North America. Simply put, our customers keep America moving-and we build the technology that helps them do it.

We develop on the Microsoft technology stack, including .NET, SQL Server, and Microsoft Azure, creating modern, scalable solutions for a mission-critical industry. As employee-owners, we think beyond our individual roles and share responsibility for our company's success. We're looking for leaders who embrace that same ownership mindset and are excited to make a lasting impact.

Position Summary

Remote (US); limited travel (1–2 trips per year)

The Director of Software Development is responsible for the management and daily execution of Karmak's development organization in support of Karmak Fusion. Leading through four development managers spanning application development, QA, and database/reporting teams (a 30+ person engineering organization), this position owns the flow of work between Support, Implementation, Product, DBA, and the development teams; serves as the development-side approval authority on customer patches; and makes go/no-go decisions across a multi-version release train.

The Director is the primary point of escalation into development for the rest of the organization and the VP of Development's operational right hand - a role requiring the technical credibility to challenge a root-cause analysis, the judgment to weigh customer risk on every patch and release decision, and the leadership to run cross-team incident response when a customer-impacting issue crosses team boundaries.

How You'll Operate

This role is built for a high-agency leader. Here is the working