Director of Product Management – Engagement

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Director, Product Management – Engagement

Location: Remote - Florida

About the Role

The Director of Product Management – Engagement is responsible for defining and executing the product strategy for SS&C Health’s engagement portfolio . This leader will own the product vision, roadmap, investment priorities, and execution required to modernize and strengthen a mission-critical platform supporting health plan operations.

This role sits at the intersection of market strategy, client needs, healthcare domain expertise , and technology execution . The Director will translate evolving payer requirements, regulatory changes, competitive dynamics, and client priorities into a clear product strategy while partnering closely with Engineering, Operations, Client Delivery, Sales, and other Product leaders to bring that strategy to market.

The ideal candidate combines deep healthcare payer , digital, and c all center expertise with strong product leadership and the ability to drive execution across complex, enterprise-scale initiatives.

Key Responsibilities

Product Strategy & Roadmap

• Own the vision, strategy, and multi-year roadmap for SS&C Health’s engagement portfolio, including digital experiences, call center and service capabilities, and interactive reporting and insights.
• Define the future-state engagement experience and modernization priorities based on market trends, evolving consumer expectations, client needs,