Director of External Relationships

Abound Health is seeking a Director of External Relationships to join our Growth team. This role is North Carolina-based and works remotely, reporting to the Chief Growth Officer. The Director of External Relationships will lead and develop a team responsible for building strategic partnerships across North Carolina, New Jersey, Pennsylvania, and Michigan. This is a hands-on leadership role for someone who excels at relationship-building, drives referral growth, and can create innovative partnership strategies that strengthen Abound's presence in the communities we serve. Travel of 50-75% is required, primarily within North Carolina, with occasional travel to other Abound Health markets and administrative offices.

Key Responsibilities

• Build and maintain strategic relationships with referral partners, including MCOs, care management organizations, support coordination agencies, schools, hospitals, and community organizations.
• Serve as a key representative of Abound Health at industry events, community meetings, resource fairs, and partner organizations.
• Lead, coach, and develop the External Relationships team while establishing clear performance goals and expectations.
• Personally manage a portfolio of high-value referral partners and generate referral opportunities through trusted relationships.
• Develop and implement new partnership and outreach strategies that support long-term organizational growth.
• Track referral activity, relationship performance, and market trends using CRM and reporting tools.
• Collaborate with intake, clinical, marketing, and leadership teams to support successful client placements and exceptional partner experiences.

Qualifications

• Strong understanding of intellectual and developmental disability services, Medicaid waiver programs, and community-based healthcare systems.
• Established network of industry contacts and referral partners within human services, healthcare, or related fields.
• Proven