Director of Cloud Operations

Director of Cloud Operations

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Why Springbrook

Springbrook Software is the cloud finance and ERP platform trusted by 3,000+ local government agencies across the United States. Our Cirrus platform delivers modern, multi-tenant SaaS solutions spanning finance, payroll, HR, utility billing, property tax, budgeting, permitting, and payments, helping communities deliver the responsive, secure, and transparent services citizens expect. We have been named to the GovTech Top 100 for six consecutive years, and backed by Five Arrows and Accel-KKR, we are aggressively expanding the Cirrus platform and investing deeply in AI and cloud-native technology to define the next generation of government technology.

Where you fit

Springbrook is looking for a Director of Cloud Operations to lead its Cloud Operations team. Cloud Operations brings together site reliability engineering, platform engineering, and FinOps disciplines to keep a modern, cloud-native SaaS platform secure, available, performant, and cost-efficient. Our mission is to protect and continuously improve the software and systems of Springbrook, with an emphasis on security, availability, performance, scalability, and cost efficiency - DevOps and platform engineering with a software engineering mindset.

In this role you will lead, grow, and develop the team of Cloud Operations engineers accountable for keeping the Cirrus platform available, secure, performant, and cost-efficient for 3,000+ government agencies. You will own the cloud and reliability strategy and roadmap, set the engineering standards and service level objectives the team operates against, mature our incident management, platform engineering, and automation programs, and represent the operational and cost posture of the platform to executive leadership and customers. This is a leadership position for someone who has come up through deep technical cloud infrastructure work and now wants