Director, Marketing Operations

Guild Mortgage Company

, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Director, Marketing Operations will be responsible for managing enterprise operations for the companies marketing department. This role will direct and manage a team of marketing project managers and administrative professionals to ensure priorities, project pipelines, marketing requests, workflows, and all tasks related to marketing projects and activities are conducted efficiently, on deadline, and aligned with business goals and priorities. The role will also monitor, measure, and analyze the effectiveness of marketing vendors, initiatives, and programs, ensure marketing policies and procedures are documented and followed, and be responsible for upholding compliance and business requirements as a part of each marketing project.

Compensation

This role is an exempt position with a Targeted Salary Range of $124,000 to $160,000 annually.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Direct and manage the activities of the marketing operations team, including project management and administration.
• Manage projects and pipelines to ensure timely delivery of marketing campaigns.
• Oversee marketing project management software, marketing new hire orientation and training, and documentation of department policy, process, and procedure.
• Continually work to simplify systems and processes, avoiding customization bloat, tech debt, and over-engineered processes.
• Identify short- and long-term sched