Director, Human Resource Operations Partner

Overview

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: Position Summary: =====================

The Market Human Resource Director serves as "The Guardrail" within the POD Model for HR operations and communication. Operating in close partnership with the Senior HR Director, this role owns enterprise regulatory compliance, labor relations, risk management, and policy enforcement across assigned PODs. The Market HR Director fosters the growth of local-level expertise among Center Leadership and People Strategy Partners, enabling them to confidently drive their own operational strategies and decision-making processes. As People Strategy Partners (PSPs) and Center Administrators execute local turnover root-cause analyses and center-specific retention plans, the Market HR Director ensures that all creative retention strategies strictly align with organizational goals, labor laws, employment regulations, and policy standards.Key Responsibilities: =========================

• Partners with Market team to mentor Center Leadership and PSPs in cultivating local-level expertise to foster greater operational autonomy and decision-making capabilities.
• Serve as the official compliance steward, establishing clear operational boundaries so that localized retention initiatives deployed by PSPs remain compliant.
• Serve as the primary escalation point for severe, hig