Director, Client Analytics

Department

Reporting and Analytics

Location

Remote

FLSA Status

Exempt

People Leader

Yes

Travel

< 20%

Summary

Company Summary

Accuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.

Job Summary

The Director, Client Analytics is responsible for building and leading Accuity's Client Analytics function, delivering high-quality reporting, analytics, and data-driven insights that strengthen client partnerships and support operational excellence. This leader oversees the strategy, delivery, and continuous improvement of client-facing analytics while establishing scalable processes, governance, and operating models that support the organization's continued growth.

This role serves as the primary analytics partner to Client Success, working collaboratively to understand client objectives, uncovering the business questions behind reporting requests, and develop meaningful analytical solutions that improve client decision-making. While Client Success maintains ownership of the overall client relationship, the Director, Client Analytics provides subject matter expertise for client reporting, dashboards, executive business reviews, and complex analytical discussions.

The Director will play a pivotal role in centralizing client reporting responsibilities currently distributed across multiple teams, building a high-performing Client Analytics organization, standardizing client reporting, and evolving the function from report production to strategic business insight. The ideal candidate combines healthcare analytics experience, client-facing leadership, business acumen, and a passion for developing people and scalable processes.

Responsibilities

Client Analytics Strategy and Functional Development

* Build and lead Accuity