4291-Senior Director Product Services (RCM)

About the Role

Innovaccer is redefining how health systems operate their revenue cycle. Innovaccer Flow is our agentic, EHR-integrated RCM automation platform — spanning prior authorization, denial management, autonomous coding, CDI, and HCC/risk adjustment. The Director of Services Product Management will drive the integration of the Innovaccer Flow platform with the commercially operationalized services business, to create an outcomes focused services offering.

This is a high-visibility, high-ownership role at the intersection of product strategy, services commercialization, and AI-enabled operational transformation. You will define how Innovaccer sells and delivers managed services and you will be the internal force driving the adoption of AI and automation across the services organization itself.

A Day in the Life

Five domains. One accountable owner.

Services Commercialization & Launch

Own end-to-end commercialization of Innovaccer's managed services offerings. We need a product manager who understands RCM Services is the product. This is not a coordination function — you define the offering, price it, package it, and bring it to market.

• Develop and maintain a comprehensive services catalog, including service descriptions, scope parameters, and delivery expectations
• Author and manage SKU definitions aligned to how sales teams configure and quote services deals
• Draft and maintain Statement of Work (SOW) templates that accurately reflect deliverables, timelines, and responsibilities
• Define pricing structures and models, including per-transaction, per-claim, and outcome-based constructs
• Partner with marketing to develop positioning, messaging, and collateral that drives services attach and pipeline

AI Technology Adoption & Internal Advocacy

Lead the organizational effort to embed AI into the services delivery model. You are not just an advocate — you are the architect of the adoption roadmap.

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